batjii's Privacy Policy

batjii ("we", "us", "platform") operates a trusted online betting and casino service for users in Bangladesh. This Privacy Policy ("Policy") explains what information we collect about you, why we collect it, how we use it, and how you can maintain control over your information.

By using the batjii website or services, you will be considered to have given your consent to the terms of this Policy. If you have any questions, please contact our support team.

Information Collection

For the purpose of registration and service delivery at batjii, we may collect the following types of information. We only collect information that is necessary for the proper operation of our services.

1.1 Information You Provide Directly

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID or passport number (for KYC verification)
• Payment-related information such as bKash, Nagad, Rocket, or bank account details
• Your chosen username and password

1.2 Automatically Collected Information

When you use batjii, our systems automatically record certain technical information, including:

• IP address and device type
• Browser version and operating system
• Time and duration of service use
• Which pages were visited and which games were played
• Session logs and transaction history
• Information collected through cookies and similar tracking technologies

1.3 Information Received from Third Parties

For the purpose of identity verification and fraud prevention, we may sometimes receive information from trusted third parties such as identity verification services or financial institutions. This information is used solely to confirm your identity.

Use of Information

batjii uses your personal information only for legitimate and fair purposes. Below is a detailed description of why and for what purposes we process your information:

2.1 Account Management and Service Delivery

• Creating, verifying, and managing your account
• Age and identity verification (confirming 21+)
• Processing deposit and withdrawal transactions
• Ensuring delivery of betting and gaming services

2.2 Security and Fraud Prevention

• Detecting fraudulent activity and money laundering
• Preventing unauthorized access to accounts
• Monitoring suspicious transactions
• Protecting the integrity of our services

2.3 Communication and Customer Service

• Sending important notifications related to your account
• Sending transaction confirmation messages
• Responding to customer service requests
• Informing you about changes to service policies

2.4 Promotional Communications

Subject to your consent, we may send information about bonus offers, tournaments, or special promotions. You can opt out of such communications at any time.

2.5 Service Improvement and Analytics

• Analyzing user behavior to improve services
• Identifying and resolving technical issues
• Developing new features and services

Disclosure of Information and Third Parties

batjii may share your information in a limited way with third parties in certain specific circumstances. This sharing is always done within the scope of this Policy and in accordance with the highest standards of data protection.

3.1 Service Provider Partners

We share necessary information with payment processors (bKash, Nagad, Rocket, bank transfer), identity verification services, and gaming software providers. These partners are bound by strict confidentiality agreements.

3.2 Legal Obligations

In cases involving court orders, investigations by statutory authorities, or legal obligations, we may be required to disclose your information to the relevant authorities in compliance with applicable law.

3.3 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, your information may be transferred to the new entity. In such cases, we will notify you in advance.

Cookies and Tracking Technologies

batjii uses cookies and similar technologies on our website to improve service quality and to personalize your experience.

4.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and security. Disabling these will prevent the service from working properly.
• Functionality cookies: Remember your preferences such as language selection and layout settings.
• Analytical cookies: Help analyze website usage to improve services. These cookies do not directly identify you.

4.2 Cookie Controls

You can disable non-essential cookies at any time by changing your browser settings. However, please note that disabling certain cookies may cause some parts of the service to not work properly.

Data Security

batjii places the highest priority on the security of your personal information. We have implemented technical and organizational security measures to protect your information from unauthorized access, modification, disclosure, or destruction.

5.1 Technical Security Measures

• All data transmission secured through SSL/TLS encryption
• Sensitive data stored in encrypted form
• Use of credential and password hashing technology
• Regular security audits and vulnerability assessments
• Firewall and intrusion detection systems

5.2 Organizational Security Measures

• Regular data security training for staff
• Data access restricted on a need-to-know basis
• Strict confidentiality agreements with third parties
• Rapid response plan in the event of a data breach

Data Retention Period

batjii retains your information only for as long as it is needed to fulfill the purpose for which it was collected or as required to meet legal obligations.

6.1 Active Accounts

While your account is active, we retain all information necessary to provide services. Transaction records are kept for a defined period in compliance with financial regulations.

6.2 When an Account Is Closed

Even after your account is closed or deactivated, we may retain certain information for a defined period for the purposes of meeting legal obligations, resolving disputes, and preventing fraud. At the end of this period, the information is securely deleted or anonymized.

Your Rights

You have a number of important rights regarding your personal information. batjii respects these rights and helps you exercise them.

7.1 Right to Access Information

You can request a copy of the personal information we hold about you at any time. We will respond to your request within a reasonable time.

7.2 Right to Correction

If your information is incomplete or incorrect, you can request a correction. After you provide the relevant documents, we will update your information promptly.

7.3 Right to Deletion

In certain circumstances you can request that your information be deleted. However, this right may be limited in cases of legal obligations or active disputes.

7.4 Right to Object to Processing

You can object to marketing communications or certain types of data processing. We will act on your request as quickly as possible.

7.5 Right to Portability

If you wish, you can receive your information in a structured, machine-readable format, which makes it easy to transfer to another service.

Protection of Minors

batjii strictly does not provide services to anyone under 21 years of age. We do not knowingly collect any personal information from minors.

The registration process includes age verification steps. If we discover that a minor has created an account, we will immediately close that account and delete the associated information.

International Data Transfer

As batjii operates internationally, your information may be processed or stored on servers outside Bangladesh. In such cases, we ensure that the transferred data is protected under appropriate security measures.

We only work with service providers who ensure high standards of data protection and meet our privacy requirements.

Policy Changes

batjii may update this privacy policy from time to time. Such changes may occur due to changes in the service, new legal requirements, or improvements to our data practices.

For important changes, we will send a notification to your registered email address and update the "Last Updated" date at the top of this page. Continued use of the service after any changes will be considered as your acceptance of the updated policy.

We recommend that you visit this page regularly to stay informed about the latest policy.

Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

We take all privacy-related requests seriously and will get back to you within a reasonable time. We are grateful for your trust and confidence in batjii.